Basic
For one person
$39/month
- Unlimited chat & email quick-fixes
- One free 30-min remote session a month
- Help in English or Spanish
For home & family
Sebby IT Care
Personal tech support so you’re never stuck. Chat, text, email, or WhatsApp whenever something goes wrong, plus phone or screen-share when you need a hand. Scam-safety check-ins for parents built in.
Who it’s for
Tech help for real people, not IT departments
You don’t need to know anything about technology. That’s what we’re here for.
Everyday users
Computer running slow? Email not working? New phone to set up? We fix it and explain it in plain language.
Families
One plan covers up to four people or devices: phones, tablets, laptops, and the home WiFi.
Parents & grandparents
Patient help, in Spanish if they prefer, and a monthly check-in that keeps scammers away.
Scam safety
Scammers target parents and grandparents first.
Fake Microsoft alerts. Phony IRS calls. Gift card requests. “Your computer has a virus” pop-ups that are the real threat.
The Family plan includes a monthly check-in where we go through anything suspicious your parent or grandparent ran into, and set up protections on their devices that block the most common tricks.
What we check every month
- Suspicious emails, texts, or links they received
- Pop-ups and “warning” messages
- Calls from unknown “tech support”
- Any app they were asked to install
- Password and account security
Plans & pricing
Simple, affordable coverage
Start a plan for ongoing peace of mind, or get a one-time fix when that’s all you need.
Family
Up to 4 family members or devices
$69/month
- Everything in Basic, for the whole family
- 2 remote sessions a month
- Monthly "keep your parents safe from scams" check-in
One-time fix
No plan needed
$95–125flat
- One issue, fixed
- Price set by complexity, agreed before we start
- Remote first, on-site when needed
Questions
Common questions
I’m not good with technology. Is that okay?
Absolutely. That’s exactly who this is for. We explain everything in plain language and never make you feel bad for asking.
Can my parents use the plan if they live somewhere else?
Yes. Support is remote first, so the Family plan works wherever your family members live. On-site help is available in the Miami area and the Dominican Republic.
What counts as a remote session?
A phone call, video call, or screen-share where we work on the problem together. Chat and email quick-fixes are unlimited and don’t count.
Do you help in Spanish?
Sí. Every plan is fully bilingual.